Terms and Conditions
Welcome to our hotel booking website. By accessing or using our services, you agree to be bound by the following terms and conditions. Please read them carefully before proceeding.
1. General Information
- Location: Ichchhayakamana – 4, Lewatar, Chitwan.
- Contact Numbers: 056410010, 9855062751, 9841576077.
- Services Offered:
- Free parking.
- Free WiFi.
- E-charging station.
- Barbecue facilities.
- Rafting services.
- Birthday and wedding anniversary celebrations.
2. Eligibility
Our website is available to all individuals, regardless of age. However, if you are under 18, parental or guardian consent is required for bookings.
3. User Accounts
- Users may create accounts to manage bookings and post reviews.
- You are responsible for maintaining the confidentiality of your login credentials.
- Any misuse of your account should be reported immediately.
4. Booking and Payments
- Bookings can be made online using international and national cards.
- Full payment must be completed at the time of booking to confirm reservations.
- Prices are displayed in [insert currency] and may vary based on demand and availability.
5. Cancellation and Refund Policy
- Reservations can be canceled through the website or by contacting us directly.
- A cancellation fee of [insert percentage]% will be deducted from the total amount paid.
- Refunds will be processed within [insert timeframe] to the original payment method.
6. Reviews and User Content
- Users can post reviews about their experiences.
- We reserve the right to remove content that is offensive, inappropriate, or violates any laws.
- By submitting reviews, you grant us the right to display them on our website and promotional materials.
7. Use of Services
- Users agree not to use the website for any illegal activities or purposes.
- Any misuse of services, including fraudulent bookings or false reviews, may result in account suspension or legal action.
8. Limitation of Liability
- We strive to provide accurate and up-to-date information on our website. However, we are not liable for any errors, omissions, or inaccuracies.
- Users agree that we are not responsible for any damages arising from the use of our services, including but not limited to booking errors or service interruptions.
9. Privacy Policy
- All personal data provided during bookings or account creation is subject to our Privacy Policy.
- We comply with applicable data protection laws and regulations.
10. Changes to Terms and Conditions
We reserve the right to update these Terms and Conditions at any time. Users will be notified of significant changes through email or website announcements.
11. Governing Law
These Terms and Conditions are governed by the laws of Nepal. Any disputes arising will be resolved under the jurisdiction of Nepalese courts.
If you have any questions or concerns about these terms, please contact us at 056410010 or 9855062751.